Tracking of project development status by the client is facilitated through online forms. All the documentation related to the project, such as the requirements document, timesheets, test reports, web meetings, whiteboard, etc, can be accessed by the client via the Internet.

Process

• Below is an outline of our General process and SDLC guidelines.

Analysis

• Understanding client's Business Process, Key Concerns, Priorities, Requirements, & Preferences.

Planning

• Tailoring a client specific solution for a successful & long-term outsourcing engagement. After analysis, we build a customer-specific plan for seamless execution.

Pilot

• A pilot program helps identify issues & problems prior to the actual deployment.

Optimization

• Fine-tuning, rectifying and improving the process flow post pilot program to ensure a seamless deployment.

Deployment

• Delivering proposed solution with guaranteed service levels & total commitment to quality.

Maintanance

• Ensuring a well-managed solution with ongoing improvements.